DFI-0760-WH 3000lm Solar Motion Light

Frequently-Asked Questions

Top FAQs:

The indicator tab for the motion detection is flashing red, but the headlights are not turning on?

If the red light is flashing but headlights don’t turn on, usually it is because of light in the surrounding environment. The sensor thinks it’s daytime, causing the headlights not to turn on.

Why is my sensor not picking up motion (esp. from 50ft. away)?

When deciding where to mount this unit, the motion sensor (that activates the light) has a “field of vision” of 50 ft. (15 m) in front of the light, and about 180° detection angle at a surrounding air temperature of 77°F (25°C). If the SENS is in "H" for high, it will detect up to 50 feet away. Also remember to set the operation switch from TEST to MOTION.

TIP - Additionally, most motion sensors have difficulty detecting motion that’s perpendicular to the sensor head. If you’re trying to detect motion at the end of a pathway (with people walking towards/away from the motion sensor), slightly angle the sensor left or right.

My light is not turning on at night?

Please power OFF the unit and let it charge for 2 days. If in an area that is receiving a lot of inclement weather (ie. thunderstorms, freezing conditions), the light may not have an opportunity to recover and maintain its operating charge.

My light only turned on once at night?

More than likely the unit needs to be charged more. Power OFF unit for 2 days and let it charge. Check for any surrounding light that might interfere with the sensor. The sensor is sensitive to light; if there is another light around, the headlights will not turn on.

My light worked for a short time and now doesn’t turn on, why?

If the solar panel is not positioned correctly or if there is not at least 6 hours of sun, the 2 headlights will likely not power on at night-time. Cloud cover, storms, or other weather that would have reduced sunlight, might have prevented the unit from recharging. (The light needs at least 6 hours of direct sunlight to operate normally).

Why is the Green Light not showing?

The batteries are at maximum charge. For more information, see page 12, Operation #4: “Reading the indicator light” in the Use and Care Guide.

Can I reset the light?

No, the light cannot be reset. You can, however, test the light by putting it in ‘Test’ mode, and back to ‘Motion’.

Where can I purchase replacement batteries for my motion light?

The unit uses 3 standard AA-size 2200 mAh Ni-MH (Nickel Metal Hydride) batteries. These batteries can be purchased from Home Depot or any electronics store.

How do I know the light is ON/OFF?

In TEST MODE, the light will turn ON when the Power button is toggled. In MOTION MODE, the light will turn ON only under dark conditions, or as per settings. It will not turn ON in regular daylight.

How do I know the light is fully charged?

The green light will not show if the battery is fully charged.

My light is not detecting my pet (ie. dog, cat), why?

The motion sensor is designed to detect only human IR patterns, and is not designed to trigger on the motion of pets.

How do I get the light to stay ON all night?

Solar Motion Lights are designed to trigger ON when motion is detected, stay on for a limited amount of time, then turn OFF to conserve power. They are not designed to stay ON overnight, or for long durations. We recommend hard-wired motion security lights for those who want continuous, all-night illumination.

Is my light and solar panel waterproof?

Our lights and solar panels are IP65 weather-resistant, designed to work in hot, cold and rainy conditions, and should withstand a ‘strong shower’ of water fairly easily.

Can I get a replacement solar panel?

Yes, please visit Accessories | shopNovolink for accessories.

Are the Bulbs replaceable?

No, the ‘bulbs’, or LED panels, are not replaceable.

Does the Solar Panel need to be in direct sunlight at all time?

The more direct sunlight the solar panel receives in a day, the longer the light will operate. The light requires at least 6 hours of full sunlight

Can I use regular batteries?

No, please use the Ni-MH rechargeable batteries referred to in the Use and Care Guide.

Can I buy the mounting accessories for my unit?

Yes, please visit Accessories | shopNovolink for accessories.

How long do the batteries last?

The batteries should last for a year to a year and a half.

Does the warranty cover a replacement battery?

No, the warranty will not cover a battery replacement.

I need a replacement unit? what is the Warranty process?

Contact our Customer Service at 1-800-933-7188 or cs@novolinkinc.com.

Can the light stay on all night?

No, our lights have a timer setting which is 30s,60s,90s.

Why are the headlights dimmed and not bright?

Please power OFF the unit and let it charge for 2 days. The battery is low causing the headlights to be dimmed.

Is it possible to work from dusk to dawn without motion detecting?

Unfortunately not. Our units are motion sensor lights designed to activate(power-on) and deactivate(power-off) after motion has been detected. Both sensor and light will always work together.

Why is the green light showing only in the daytime? The green light means “ charging”. The green light will only show in day-time when there is sun hitting the solar panel.

What is the length of the cord from the light to the solar panel? The cable from the light to the Solar Panel is 9 Feet.

How high do I mount the light? The unit should be mounted 7-8ft off the ground.

How many hours should the Solar Panel receive daily? The solar panel should receive at least 6 hours of full sunlight.

Does the light work below freezing temperatures? Please turn to page 15 in the Use and Care guide to read into our Troubleshooting steps. It states if the light is not operating (turning on) due to weather changes know this; The surrounding air temperature is too hot if it is greater than 122°F (50°C)) or too cold less than -4°F (-20°C)). The light will operate normally when temperatures return within operational range. Placing the light in areas that are not directly exposed to extreme temperatures may extend operation time.

The lights only stay on for 5 seconds, regardless of the setting of the time adjustment. Is this problem correctable? If the unit is only staying on for 5s, make sure it is not in TEST mode but Motion.

What is the Test feature for? Testing will make the light turn on day-time or night-time. This is used when you are mounting the light in the daytime. Since the light does not turn on in the day-time “Test” will turn on the lights.

Can I replace the sensor? No, the sensor cannot be replaced.

Do I need to charge the light before using it? Once mounted and connected, it is recommended that the light be charged for at least 2 days. (The Power button should be in the OFF position.) The Solar Panel should be placed in an area that allows for the maximum amount of sunlight exposure per day. Solar Panel is best when placed on the southern facing portion, or the highest point, of a structure.

Can the motion sensor be turned off? No, the motion sensor cannot be turned off.

What is the range it can detect? For wall mounting, till the sensor down 10 degrees to cover up to a 50ft range in front. For eave mounting, turn the sensor either clockwise or counterclockwise to the desired position.

For Defiant Models: DFI-0452-WH

What does the blue light mean? The blue light means charging.

Why is the blue light only showing in the daytime? The blue light means “ charging”. The blue light will only show in day-time when there is sun hitting the solar panel.

How long is the warranty for DFI-0452-WH? DFI-0452-WH comes with a 1-Year Manufacture Warranty

How do you replace the batteries? Please refer to the manual, page 12

Can I buy the mounting accessories for my unit? If so, where do I go? Yes, please visit the link below. Mounting Hardware for Defiant DFI-0452-WH, DFI-0553-WH, DFI-0654-WH, N | shopNovolink

Where can I find the battery for this unit? Please visit the link below. Replacement Rechargeable Battery for Defiant DFI-0452-WH/Novolink NL-D | shopNovolink

My light is not detecting my pet, why? it is important to understand how a motion sensor works. Most motion sensors use passive infrared (PIR) technology to detect motion. This involves responding to significant changes in infrared energy caused by motion (humans). We recommend a light that will activate with Pet motions.

Do these units come in a different color? No, these units come only in white color.

Why is my light flashing? Please power off the unit and remove the batteries. Leave the unit in OFF position for a day to let the Solar Panel receive sunlight. The next day at night please power ON the unit and see if the unit keeps flickering. If this does not solve the issue please contact our Customer Care Department.

Is my light waterproof? Our lights are weather-resistant, designed to work in hot, cold and rainy conditions, and should withstand a ‘decent shower’ fairly easily.

Is this light hard wired? No, our lights are Solar Powered based. No hardwiring required.

How long is the extension cord? The extension cord will be 30ft.

Can I get a replacement solar panel? Yes, please visit Accessories | shopNovolink for accessories.

Are the Bulbs replaceable? No, the bulbs are not replaceable.

Does the Solar Panel need to be in direct sunlight at all time? The more direct sunlight the solar panel receives in a day, the longer the light will operate. The light requires at least 6 hours of full sunlight

Why is my light not powering off? The lights needs to be charged more. Power OFF the unit for 2 days and let it charge. Avoid placing the Solar Panel in shaded areas or where trees might block the sun.

Is there a way to adjust to the brightness? No, the Lumen (brightness) is set and cannot be adjusted.

Can I use regular batteries? No, please use the batteries that are appointed to your light. Refer to the Use and Care Guide for the appropriated battery.

I lost my Use and Care Guide, where can I get one? Please visit the Home Depot website and type the model number of your light on the search bar. Scroll down to Additional Resources and click on Use and Care Manual.

How long do the batteries last? The batteries should last for a year or year and half.

Does the warranty cover a replacement battery? No, the warranty will not cover a battery replacement.

I need a replacement unit? What is the Warranty process? First contact our Customer Care Department at 1866-308-3976 and provide the proof of purchase. We will then run through troubleshooting steps, if the unit keeps failing we will create a claim number and have you send the unit to us. Please keep in mind, you are responsible for the shipping cost to us. If we determined the unit is defective we will send out a replacement unit to you at our own cost.

Can the light stay on all night? No, our lights have a timer setting which is 30s, 60s, 90s.

Why are the headlights dimmed and not bright? Please power OFF the unit and let it charge for 2 days. The battery is low causing the headlights to be dimmed.

Is it possible to work from dusk to dawn without motion detecting? Unfortunately not. Our units are motion sensor lights designed to activate(power-on) and deactivate(power-off) after motion has been detected. Both sensor and light will always work together.

How high do I mount the light? The unit should be mounted 7-8ft off the ground.

How many hours should the Solar Panel receive daily? The solar panel should receive at least 6 hours of full sunlight.

The lights only stay on for 5 seconds, regardless of the setting of the time adjustment. Is this problem correctable? If the unit is only staying on for 5s, make sure it is not in TEST mode but Motion.

Does the sensor move? Yes, the motion sensor (we call it a PIR sensor) can be adjusted left-right, up (to point straight ahead) or down (pointing almost vertically to the ground.)

Can I replace the sensor? No, the sensor cannot be replaced.

Is the solar panel water-proof? Yes, the solar panel should withstand rain, snow, any type of weather.

What is the overall length of the power cord between the solar panel and the light without the extension cord? The cord distance between the panel and light is about 10 feet. As long as this allows you to mount the solar panel in an area where it receives uninterrupted sunlight, this should be good.

Light worked for a couple weeks and now it won't come on. Is there a way to reset it? On/Off repeatedly didn't work? Reviewing the included instructions and QSG before placing the Solar Motion Light into regular use. Positioning of the solar panel is particularly critical in making sure the batteries are recharged properly. Make sure your panel is southern-sky facing, at about a 45º angle, with no obstructions (such as telephone poles, trees) between it and the rays of the sun. We suggest setting the light at LUX=Low, SENS=High, it insure the light turns ON when you need it most, and not during the day. Remember you have a 1-year manufacturer's warranty on the light and panel. Feel free to give us a call at 1-866-308-3976.

Do the tools to mount it come in the box? No. Inside the box we provide mounting hardware along with the solar panel cradle. If you have any other questions please contact our customer care department at 1866-308-3976.

Can you set the light to auto shut off in the morning and turn on at night? The light will not work in daylight, unless the LUX is set to H (High); otherwise, it will only operate during low-light or night-time conditions. Note that this is not an 'all-night' floodlight; it will only turn ON when it detects motion, and only for intervals of 5 minutes (max.). If you want a light that stays ON all night, you'll have to purchase an AC, or hard-wired unit.

Can it stay on continuously? Does it have an on/off switch? The unit will activate and stay on when motion is detected, for a maximum of 5 minutes, and then switch off. It will continue to light-up with motion until the battery is depleted.

Can you shut off the light remotely? The light does not have a remote function, and is set manually.

What is the operating temperature of the Solar Security Lights? Will they work in freezing temperatures? Lithium-ion batteries will charge in above-freezing temperatures (0ºC to 45º C, or 32ºF to 113ºF), and discharge just below freezing (-20ºC to 60ºC or -4ºF to 140ºF). So in freezing temperatures, the lights may drain the battery, but have difficulty charging.

3 Minute Test Mode: The lights go through a 3-minute test phase when power is turned ON (the button is pressed.). For the first minute, the light will turn ON, but not react to motion. For the 2nd and 3rd minute, the light will turn ON when motion is detected, and stay ON for 30 seconds. After the 3 minute test phase, the light will resume AUTO operation.

Does the solar panel require direct sun to charge? The solar panel can charge the internal battery in direct and indirect light. For best results, place the panel in direct light to maximize and increase efficiency.

Can additional or extended cable wire for the Solar-Powered Light be purchased? At this point there are no extensions available for the cable that connects the light to the solar panel. Any additions to the cable will void the warranty.

Why does the Solar Security Light not illuminate at night? Either the battery is low, or the light's sensor may not be set accurately to enable it to activate. Follow the steps below:

(For Bluetooth units) Log into the App and check the battery status of the unit.
If the battery is low, turn the unit OFF at the switch, then allow it to fully charge (for at least 2 full, clear-sky days)
Turning it ON again after it has sufficiently charged.
If the battery is charged, and the unit is still not illuminating, adjust the LUX (For Bluetooth units, in the light’s Settings menu in the App) to a higher setting. This will set the light to activate even if there's ambient light from street lamps, cars, etc.
Also, set Sensitivity (SENS) to a higher setting. This will make sure the light is detecting enough motion to activate.
The battery may have difficulty charging in low temperatures, and will not charge in freezing temps.

Are any parts of the Solar Security Lights weatherproof? All parts of the Solar Security Lights are weather-proofed and are ideal for any exterior installation.

Why does the Solar Security Light appear to ‘strobe’ or flash? Log into the App and check the battery status of the unit. If the battery is low, then allow it to fully charge before using the light. If the battery is charged, adjust the LUX in the light’s Settings menu. In wireless units, a low battery in ECO mode may cause the light to strobe.

Are the Diffused LED Recessed Lights "dimmable"; can they be connected to a dimming light switch? No, the current iteration of the recessed lights are not made for dimming circuits. We are considering this in upcoming products.

Does Novolink offer an installation service? No, we do not have an installation service, and recommend using a professional electrician when installing Wall Pack or Recessed lighting.

Where can I purchase Novolink products? Novolink products are sold online at shopNovolink and Home Depot.